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ServiceNow Certified System Administrator

CSA
ServiceNow Certified System Administrator
ServiceNow Certified System Administrator

ServiceNow Certified System Administrator

Actual Price ₹49383

Our Price ₹46914

*Inclusive of All Tax

ServiceNow Certified System Administrator

The ServiceNow Certified System Administrator (CSA) exam validates your skills and knowledge to configure, manage, and maintain the core ServiceNow platform. Earning this certification demonstrates your ability to handle basic system administration responsibilities, configure workflow automation, manage users and data, and customize forms and tables.

The CSA certification is the first step for professionals pursuing a ServiceNow career path across ITSM, HRSD, ITOM, CSM, and more.

Why Should You Take the CSA Certification Exam?

  1. 💼 Globally recognized credential from ServiceNow, a fast-growing enterprise cloud platform
  2. 💡 Master key system configuration, automation, and administrative tasks
  3. 📈 Boost your career prospects in roles like ServiceNow Admin, Developer, or Consultant
  4. 🚀 Unlock eligibility for advanced certifications like ServiceNow Certified Implementation Specialist
  5. 🌐 Used by top enterprises and Fortune 500 companies
  6. 🧭 Validates your ability to support and extend enterprise workflows on ServiceNow

👤 Who Should Take the CSA Exam?

  1. Entry-level ServiceNow Administrators
  2. IT professionals working in helpdesk, support, or ITSM environments
  3. System administrators seeking to expand into cloud-based platforms
  4. Aspiring ServiceNow consultants, developers, or implementation specialists
  5. College graduates and learners looking for vendor-neutral platform expertise

🧠 Skills You’ll Gain

  1. User interface and navigation
  2. Lists, forms, and data schema
  3. User administration and security roles
  4. Notifications, reports, and dashboards
  5. Flow Designer and workflow configuration
  6. CMDB and knowledge management
  7. Instance configuration and platform updates

How to Register

  1. Create a Now Learning account on https://nowlearning.servicenow.com
  2. Complete the ServiceNow Fundamentals course (mandatory prerequisite)
  3. Schedule the exam via Webassessor (Kryterion platform)
  4. Pay the exam fee
  5. 💰 Exam Cost

📘 Recommended Study Resources

  1. ServiceNow Fundamentals (Official course – free with registration)
  2. CSA Practice Questions & Mock Exams (Now Learning, Udemy, and Whizlabs)
  3. Official Exam Blueprint PDF
  4. Community Forums and Discord groups
  5. YouTube channels (e.g., JetBrainsGuy, ServiceNow Guru)

Prerequisites:

Yes, ServiceNow recommends the following:

  1. Completion of the ServiceNow Fundamentals training course (mandatory for exam access)
  2. Hands-on experience with ServiceNow instances
  3. Basic knowledge of ITSM processes and web technologies (HTML, JavaScript, etc.) is helpful


Exam details

Exam Code: CSA

No. of Questions: 60

Launch Date: N/A

Exam Length: 90 Minutes

Passing Score: 70

Language: English

Retirement Date: N/A

Certificate Type: Kryterion (online proctored or onsite testing)

Terms & Conditions

  • The exam voucher will be emailed and covers the full exam cost.
  • It is valid only within the country of purchase.
  • The exam must be scheduled and completed before the expiration date.
  • Each voucher is for a single use by one individual, for one exam discount or fee.
  • Please confirm the validity period—usually between 6 to 10 months—before buying.

FAQ

FAQ
Is the ServiceNow CSA exam hard?
It’s moderate in difficulty. If you’ve completed the ServiceNow Fundamentals course and practiced scenarios, you’ll be well-prepared.
Can I take the exam without prior experience?
Yes, as long as you complete the mandatory training, hands-on practice is strongly recommended.
Is the CSA exam online or in-person?
Both options are available via Kryterion/Webassessor. Most candidates choose online proctored exams.
Do I need to recertify?
Currently, the CSA certification does not expire, but you’re expected to stay updated with platform releases.
What is the passing score?
You must score 70% or higher to pass the CSA exam.

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